The US-based client offers the on-road assistance to cars and trucks. The client wanted to introduce a location-based mobile app for helping stranded vehicle owners.
The core objective behind developing native mobile apps to enable users to report vehicle breakdowns, select the type of assistance, and get help from nearby drivers or helpers. The client wanted to build an app that assigns job assignments and tracks the service process in real-time.
Traditional on-road car assistance services lacked transparency, often leaving customers waiting for long periods without real-time updates. There was a visible gap between stranded vehicle owners and nearby service providers. The client wanted to address this gap using an intuitive app with features like quick response times and real-time service monitoring.
Ensuring accurate GPS tracking for both customers and drivers for live updates was challenging. Another challenge was to build a system that assigns jobs to the nearest service provider as per the issue category. Designing a flexible interface for selecting different issue category and integrating in-app chat feature for a seamless communication was a challenge.
Our experienced mobile app developers integrated advanced features in native apps for addressing challenges. Some of our solutions include
We integrated advanced location services using Google Maps and MapKit in Android and iOS apps respectively.
We designed an AI-driven algorithm for assigning job requests based on proximity and availability of drivers.
Our intuitive interfaces for customers and drivers offer service category selection and job acceptance.
We integrated in-app messaging feature for establishing secure and easy communication channel.
The native apps reduced average assistance time significantly. Both customers and drivers/helpers praised the intuitive app design. The client was happy to get expanded service coverage with a better user experience.
I looked for help and Silicon IT Hub answered the call. I was a little bit hesitant to go outside the US, not sure of what I would be getting, what I would be paying for. But immediately those doubts were put to rest. The professionalism of the staff of the team there. They've been good to me. I have no doubt that the team there would be just as efficient for the job that you need to be completed. Thank you. Silicon It Hub. It's been a pleasure working with you and I hope to do more in the future.
Founder
