The client is the UK-based leading precast concrete manufacturer having a six-acre production facility and a specialized fleet of vehicles with a team of experts. The client wanted to build a robust online solution for streamlining the high-quality precast concrete solutions delivery process.
The core objective was to enable customers to order precast concrete flooring solutions online with convenience. Other major objectives were to offer excellent customer service and real-time technical assistance through a robust web solution.
The construction industry requires timely delivery of reliable, high-quality flooring solutions with precision. Traditional or legacy methods resulted in inefficiencies and higher costs. The client wanted an online solution that can optimize the ordering and delivery processes to avoid project delays.
The biggest challenge was to meet the increasing demand for precast concrete flooring solutions while maintaining quality standards and ensuring timely delivery. Another challenge was to provide customers with tailored solutions and effective support for diverse project requirements.
Our in-house team of experienced web professionals address these challenges by integrating advanced features. Some of these features include-
Customers or users can request free efloor quotation by providing all the necessary details.
It facilitates users to get their queries solved by asking directly to the experts on the platform.
It enables users to calculate the number and length of 150 mm light beams necessary for the project.
Users can request a callback to resolve their queries and get a customized solution.
The client got benefits like improved ordering and logistics and timely delivery. The web solution could enhance customer experiences and increase satisfaction through innovative features like expert support.
I looked for help and Silicon IT Hub answered the call. I was a little bit hesitant to go outside the US, not sure of what I would be getting, what I would be paying for. But immediately those doubts were put to rest. The professionalism of the staff of the team there. They've been good to me. I have no doubt that the team there would be just as efficient for the job that you need to be completed. Thank you. Silicon It Hub. It's been a pleasure working with you and I hope to do more in the future.
Founder
